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Privacy Policy

1. Introduction

This Privacy Policy describes how the dental center Dental-i (hereinafter “we”, “us” or the “Clinic”) collects, uses, stores and protects your personal data, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek legislation (Law 4624/2019).

Our Clinic operates in Ilioupoli, Attica, and provides dental services, including pediatric dentistry, orthodontics, periodontics, oral surgery and general dentistry.

2. Data Controller

Name: Dental-i Dental Center
Address: 339 Vouliagmenis Ave. and 74 Agiou Konstantinou, Ilioupoli, 163 46
Phone: 210 9705256
Email: info@dental-i.gr
Website: dental-i.gr

3. What Data We Collect

3.1 Data you provide

  • Identification details: Full name, date of birth, AMKA (social security number), AFM (tax ID number)
  • Contact details: Phone, email, home address
  • Health data: Medical and dental history, X-rays, photos of the oral cavity, treatment plans, medication, allergies
  • Data of minors: Details of parents/guardians and of the child, in the context of pediatric dental services
  • Contact form data: Full name, email, phone, and the message you submit through the website

3.2 Data collected automatically

  • Cookies and technical data: IP address, browser type, pages you visit, time spent
  • Analytics data: Traffic statistics via Google Analytics or similar tools

4. Purposes of Processing

Your data is processed for the following purposes:

  • Provision of dental services: Diagnosis, prevention, treatment and monitoring of your oral health
  • Communication: Appointment reminders, information about treatments, responses to requests
  • Legal obligations: Keeping medical records in accordance with applicable legislation, issuing receipts and invoices
  • Informational communication (newsletter): Sending informational material about services, offers and oral health topics, only with your explicit consent
  • Promotion and marketing: Use of anonymous statistical data to improve our services and our online presence. Photos or videos are used only with written consent
  • Website improvement: Traffic analysis and user experience optimization

5. Legal Basis for Processing

  • Consent (Article 6(1)(a) GDPR): For newsletters, marketing, photos/videos
  • Performance of a contract (Article 6(1)(b)): For the provision of dental services
  • Legal obligation (Article 6(1)(c)): For keeping medical records, tax obligations
  • Vital interest (Article 9(2)(c)): In cases of urgent medical need
  • Health data (Article 9(2)(h)): For the purposes of preventive or occupational medicine

6. Data Recipients

Your personal data is not sold or shared with third parties, except for:

  • Partner dental laboratories (solely for technical work)
  • Accounting firm (for tax obligations)
  • Public authorities (EFKA, Tax Office), where required by law
  • Technology providers (hosting, email) with appropriate contractual safeguards

7. Retention Period

  • Medical records: 10 years after the last visit (in accordance with the Code of Medical Ethics)
  • Medical records of minors: Until the patient reaches the age of 28
  • Tax documents: 5 years
  • Contact form data: 2 years or until consent is withdrawn
  • Newsletter data: Until consent is withdrawn
  • Cookies: According to your browser settings

8. Your Rights

Under the GDPR, you have the following rights:

  • Access: To request a copy of your data
  • Rectification: To request the correction of inaccurate data
  • Erasure: To request the deletion of data (unless there is a legal obligation to retain it)
  • Restriction: To request the restriction of processing
  • Portability: To receive your data in a structured, machine-readable format
  • Objection: To object to processing for marketing purposes
  • Withdrawal of consent: To withdraw any consent you have given, at any time

To exercise your rights, contact us at info@dental-i.gr or at 210 9705256.

You also have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

9. Data Security

We take appropriate technical and organizational measures to protect your data, such as:

  • SSL/TLS encryption on the website
  • Secure storage of medical records
  • Access to data only by authorized staff
  • Regular backups

10. Cookies

Our website uses cookies for:

  • Essential cookies: Website functionality
  • Analytics cookies: Understanding website traffic (Google Analytics)
  • Marketing cookies: Targeted advertising (only with consent)

You can manage your preferences through your browser settings.

11. Updates

This policy may be updated. Any change will be published on this page with an updated date.

Last updated: April 2026

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